Reference

Know the rules before you join

Q: Can I ask you to correct my account details?

Yes. Contact live chat from 09:00–23:00 WIB or email support@perang88.app from your account email. We may ask security questions before changing details that affect access, identity, or wallet checks.

Q: How do I request account closure or data review?

Send the request through live chat or email support@perang88.app. We confirm identity, check any open wallet or dispute record, then explain what can be closed, corrected, retained, or removed.

Auto Roulette, Mahjong Panda, Valorant and Crash Games all sit behind one account agreement, so this page explains the legal terms before you open your account.

Account termsCookie rulesDANA checksLocal law access

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Legal terms shaped for Indonesia

perang88 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our legal terms explain how your account may be opened, checked, limited, suspended, or closed when the rules require it. We apply the same terms to wallet actions through DANA, OVO, GoPay and QRIS, including name matching, payment reference checks, and records linked to your account

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balance. We do not treat payment approval as proof that access is allowed in every location; eligibility depends on local law and is available only where local law permits. When you create an account, we ask for details that let us identify you, protect the wallet,
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and respond to account disputes. If a rule changes, we update this page and may place a notice inside the account area before the change affects active sessions.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT ROUTES

Reach us about legal questions

Legal questions need a clear trail, so we keep each contact path tied to your account record. You can ask about terms, privacy, cookies, payment checks, or access limits without opening a new account. For faster handling, include your username, the phone number on the account, the payment rail involved, and the page or clause you want us to check.

Team online

Live chat

Send account-rule questions through live chat, available 09:00–23:00 WIB. Share your username, phone number on the account, and the policy clause you mean so we can trace the account record before replying.

Email record

For privacy, cookie, or document-change requests, email [email protected] from the address linked to your account. We keep the thread as a written record and may ask one security question before acting.

Account page

Inside your account, open Account > Security > Login Devices to view device activity before you contact us. A screenshot of the device row helps us check access claims and unusual sign-in events.

DATA RIGHTS

How we protect your legal rights

We handle legal requests by matching the request to the account, the device record, and the payment trace where needed.

Account identity

When you open an account, we collect the details needed to identify you and protect access.

Payment records

DANA, OVO, GoPay and QRIS references are stored with wallet activity so we can check disputes and settlement questions.

Cookie choices

Cookies help keep your session open, remember language choices, and detect risky sign-in patterns.

Device security

The Security page lists recent login devices so you can spot access you do not recognise.

Retention checks

Some records must be kept after an account closes because payment, dispute, and rule records may still be needed.

Change requests

If your name, phone number, or email needs correction, contact live chat or email [email protected].

Legal questions before opening an account

These answers cover the legal points you may want to check before you join or while your account is active. They focus on access, data rights, cookies, payment records, device logs, and contact steps. If your question depends on your location or documents, contact us before making a wallet action.

Access depends on local law and is available only where local law permits. Before you open an account, check the rules that apply to your location and use your own accurate account details.

We collect account details needed for identification, login security, wallet checks, and support handling. This may include your name, phone number, email, device records, payment references, and session records linked to account activity.

Payment references help us match wallet activity to your account and handle disputes. We use DANA, OVO, GoPay and QRIS records for checking, reconciliation, and security review, not for public display.

Yes. Contact live chat from 09:00–23:00 WIB or email [email protected] from your account email. We may ask security questions before changing details that affect access, identity, or wallet checks.

Open Account > Security > Login Devices and check the time, device, and location shown. If an entry looks wrong, contact us with a screenshot so we can review access and protect the account.

Cookies support login sessions, language settings, and security checks. You can clear them through your browser, but some account actions may require another login or identity check after cookies are removed.

Send the request through live chat or email [email protected]. We confirm identity, check any open wallet or dispute record, then explain what can be closed, corrected, retained, or removed.

Know the rules before you join

Reach us about legal questions

Live chat

Email record

Account page

How we protect your legal rights

Account identity

Payment records

Cookie choices

Device security

Retention checks

Change requests

Legal questions before opening an account

01 Can I open an account from Indonesia?

02 What account data do you collect?

03 How are DANA, OVO, GoPay and QRIS records used?

04 Can I ask you to correct my account details?

05 What happens if someone signs in from my device list?

06 Do cookies affect my legal choices?

07 How do I request account closure or data review?

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